Last Updated: June 9, 2021
Questions, Concerns, or Changes to Your Personal Information?
Please contact us.
Mack Vacuum Technologies, Inc.
785 Big Tree Dr, Unit 105
Longwood, FL 32750
Our website address is:
What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others use our website.
We collect, process and/or store information from you when you:
- visit our website
- submit a website form
- place an order
- email us
We may hold onto your information until we receive a request for erasure, at which point we will delete or anonymize your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visit Our Website
This website is like millions of other websites using Google Analytics to gather information about site visitors and their behavior. We use Google Analytics to get an idea for:
- how many visits our website gets
- how many visits ended up in a sale
- how visitors found our website
- in which content they are interested
- how long they stay on our website and on each individual page
- what region they are from
- what type of computer hardware and internet software they are using
- and similar details
However, we do not send any of your personal information to Google Analytics. The collected information is used only for statistics, which help us evaluate our website’s performance. User-level and event-level data stored by Google Analytics is set to be automatically deleted from Google’s servers after 2 months.
Furthermore, to protect our visitors’ privacy we request that Google anonymize each visitor’s IP address.
To opt-out of Google Analytics completely, install the Google Analytics Opt-out Browser Add-on.
CleanTalk (Spam Filtering)
Our website is hosted through Cloudways. Cloudways holds a server log of all website visits to help with security and diagnostics. The server log contains the visitor’s IP address along with the date and time of the loaded content but no information like name, phone number or email address.
We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
The information we collect from these forms consists of all the information you enter and your IP address. We use the submitted information to process your submission and to respond to it (if applicable). Submissions are stored in the website’s database (e.g. for backup, reporting and accounting purposes) for 180 days.
When you place an online order on our website, we process and store your personal information along with your IP address (for security purposes) so that we can fulfill your order. None of your entered information is made public. Furthermore, in case you set up a password on our website, only a hashed value of your user account’s password is stored in our website’s database.
If you add products to the cart, your cart will be saved in our database.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution. We will not sell your information.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at email@example.com.
What Are Cookies?
How Do We Use Information We Collect from Cookies?
You can delete or disable cookies by using your browser. In Chrome you can delete your cookies by clicking on the three vertical dots in the top right corner, then clicking on “More tools” and then on “Clear browsing data…”. The operation is similar in other browsers, such as Edge or Firefox.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Our online store places a 1st party cookies on your computer to remember items in your cart and to provide you with checkout ability.
Other 1st party cookies may be set by our website for operation and caching purposes.
- Google Analytics’ (see description above) core functionalities store 1st party cookies on each visitor’s device.
- CleanTalk (see description above) uses 1st party session cookies on our website to determine whether or not you are a human visitor.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email request at firstname.lastname@example.org.
Content Hosted by Third Parties
We may embed content on our website from third parties such as Google Maps, Vimeo and YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.
How Can You Access and Correct Your Information?
Please call us at 866-674-6225 or email us at email@example.com with any complaints regarding your personal data. We will take your complaint seriously, investigate it and take necessary measures where applicable. This does not affect your right to lodge a complaint with a supervisory authority.